Experiential Learning Center Manager
The Experiential Learning Center Manager leads the planning, coordination, and daily execution of JA BizTown and JA Finance Park, serving 20,000+ students from approximately 250 schools annually. This role acts a strategic and operational leader, ensuring high-quality simulation experiences through proactive pre-visit coordination, real-time problem-solving, and effective team leadership. Responsible for scheduling, school and volunteer communication, and operational readiness, this position ensures all requirements are completed in advance for seamless delivery. During visits, the Manager directs daily activities, manages escalations, and supports staff, educators, and volunteers. The role also includes leading and developing the frontline team, managing staffing and resources, and driving continuous improvement through process development and change management to strengthen program execution both internally and externally, while contributing to program growth through school partnerships and community engagement.
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