Experiential Learning Center Manager

The Experiential Learning Center Manager is responsible for managing the full cycle execution of our experiential simulation programs JA BizTown, a simulated town where students operate banks, manage restaurants, write checks, and vote for mayor; and JA Finance Park, a simulation helping students make intelligent financial decisions related to income, expenses, savings, and credit. JA BizTown and JA Finance Park serve more than 20,000 students in the metro-Milwaukee area each year. In this role the Experiential Learning Center Manager will develop and maintain positive relationships with school leaders, including members of the Milwaukee Public Schools Learning Journeys team; recruit new schools from throughout Southeast Wisconsin; orient and train educators; schedule classes; and oversee the implementation of the program.

Title: Experiential Learning Center Manager

Area: Metro-Milwaukee

Reports to: Regional Director Education Outreach, JA Wisconsin

Status: Full-Time, Salaried

Primary Responsibilities:

• Manage a team of Education Coordinators to ensure that JA BizTown and JA Finance Park
programming is executed with curriculum fidelity. Manage scheduling, resolve conflicts and provide
direction on processes and policies.
• Coordinate with teacher and volunteer contacts for program trainings and class visits. Execute a
communications plan to ensure student pre-work is completed prior to on-site school visits. Ensure
customer satisfaction and program efficiency through face-to-face, phone, and electronic
communication.
• Manage day-to-day operations during school visits, providing support to Education Coordinators,
volunteers, teachers, and students as needed
• Manage Experiential Learning Center information in JA content management system Maintain efficient filing system and electronic spreadsheets (as needed).
• Working with the Experiential Learning Center Assistant, manage inventory and delivery of all program materials, equipment, printing, and supply needs. Arrange for purchase or donation of product supplies in a timely manner.
• Implement program growth/expansion plan with Regional Director – Education Outreach.
• Promote JA BizTown and JA Finance Park to the education community through presentations,
meetings, follow-up correspondence, and teacher workshops/conventions. Recruit and renew
commitments of schools and teachers annually. Submit forecasts and reports.
• Serve as a Subject Matter Expert (SME) for Experiential Learning Center programs for JA Wisconsin.
• Secure and manage in-kind contributions for supplies and necessary materials.
• Assist Regional Director – Education Outreach as needed.
• Other duties assigned

The above position description is not all inclusive and is not an implied contract of duties performed. It is a general overview of position responsibilities.

Qualifications (required)

• Bachelor’s degree, preferred, Associate’s degree or experience in the field of program management.
• Strong organizational, interpersonal, managerial and presentation skills.
• Demonstrated sales and marketing ability.
• Strong communication and problem-solving skills. Proficiency with Microsoft Office Suite and data management.
• Capable of working independently. Ability to prioritize tasks.
• Competency in or willingness to learn computer-based programs.
• Must have valid Wisconsin Driver’s License.

This position currently has a hybrid onsite and remote work model. Onsite work is required to be a minimum of 60%, i.e. 3 days per week. It is required to be onsite any days there are students scheduled in JA BizTown or JA Finance Park.
This is a critical component of the role, as it directly supports team collaboration and the delivery of our programing. Onsite presence is necessary to ensure effective communication, access to specialized equipment or resources, and to maintain the quality and efficiency of job performance. This requirement may also include working outside of normal business hours as required to
support business needs.